Privacy Policy
Privacy Policy
This Privacy Policy outlines how Baby Zen Store ("we," "our," or the "Site") collects, utilizes, and discloses your Personal Information when you visit or make purchases on our website.
Contact Us
If you have questions, need more information about our privacy practices, or wish to file a complaint, please reach out to us via email at contacts@babyzenstore.com
Collection of Personal Information
During your interactions with the Site, we collect specific information about your device, your engagement with the Site, and details required to process your orders. Additionally, we may gather supplementary information if you contact us for customer support. In this Privacy Policy, the term "Personal Information" refers to any data about an identifiable individual. Refer to the list below for more insight into the Personal Information we collect and the reasons behind it.
Device Information
Reason for Collection: To ensure accurate Site loading and to conduct analytics on Site usage for optimization purposes.
Collection Source: Automatically collected via cookies, log files, web beacons, tags, or pixels when you access our Site.
Disclosure for Business Purposes: Shared with our processor, Shopify.
Collected Personal Information: Web browser version, IP address, time zone, cookie data, viewed products/sites, search terms, and Site interaction details.
Order Information
Reason for Collection: To fulfill our contractual obligations, including providing products/services, processing payments, arranging shipping, sending invoices/order confirmations, communicating with you, identifying potential risk/fraud, and sharing product/service-related information or promotions according to your preferences.
Collection Source: Information provided by you.
Disclosure for Business Purposes: Shared with our processor, Shopify.
Collected Personal Information: Name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number.
Minors
Our Site is not designed for individuals under the age of 18. We do not knowingly collect Personal Information from children. Parents or guardians who believe their child provided Personal Information can contact us at the above address for deletion.
Sharing Personal Information
We collaborate with service providers to deliver our services and meet our contractual commitments, as detailed above. For instance:
We utilize Shopify to operate our online store. Learn more about Shopify's handling of Personal Information:https://www.shopify.com/legal/privacy
We may share Personal Information to comply with laws, respond to legal requests, or protect our rights.
Using Personal Information
We utilize Personal Information to provide services, including product sales, payment processing, order fulfillment, and updates on new products/offers.
Lawful Basis For European Customers
As per GDPR, European Economic Area (EEA) residents' Personal Information is processed based on the following lawful bases:
Include relevant lawful bases
Retention
We retain Personal Information for orders placed on the Site unless you request its erasure. Refer to the "Your Rights" section for details.
Automatic Decision-Making
For EEA residents, you can contest automated decision-making that significantly affects you. We [do/do not] engage in fully automated decisions impacting customers.
Your Rights For European Customers
Under GDPR, EEA residents have the right to access, correct, erase, and port their Personal Information. To exercise these rights, contact us via the provided information. Your data may be processed outside Europe, with GDPR-compliant data transfer methods.
include rights under CCPA for California residents
Cookies
Cookies improve your browsing experience by remembering actions/preferences and providing insights into site usage. We use functional, performance, advertising, and social media/content cookies. For a list of cookies, refer to https://www.shopify.com/legal/cookies