Shipping

Welcome to UMUMA! We're delighted to have you as a valued customer and we want to ensure you have a seamless shopping experience with us. Below, you'll find important information about our shipping policy:

Shipping Options At UMUMA, we currently offer the following shipping options:

  1. Cash on Delivery (COD):

    • Available for customers in Morocco and Gulf countries.
    • Your order will be shipped within 3 days of order confirmation.
    • Payment will be collected in cash upon delivery.

  2. Card Payment (Coming Soon):

    • We are working diligently to make card payments available soon.
    • Stay tuned for updates regarding this payment option.

  3. PayPal (Coming Soon):

    • We are also in the process of integrating PayPal as a payment method.
    • Keep an eye out for announcements about its availability.

Shipping Times We take pride in processing your orders promptly to ensure you receive your UMUMA products in a timely manner. Here are the details for shipping times:

  • Morocco and Gulf Countries:
    • Orders are processed and shipped within 3 days of order confirmation.
    • Once shipped, you can expect to receive your order within a few additional days, depending on your location.
    • Please note that this shipping timeframe applies to COD orders within these regions.

Shipping Charges Shipping charges may vary depending on your location and the shipping method chosen. We provide clear information on shipping costs during the checkout process, so you'll always know the exact amount before finalizing your order.

Order Tracking Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package as it makes its way to your doorstep.

International Shipping At this time, UMUMA primarily serves customers in Morocco and Gulf countries. If you are located outside of these regions and are interested in our products, please contact our customer support team, and we will do our best to assist you.

Questions or Concerns If you have any questions or concerns regarding your order, shipping, or any other aspect of your UMUMA experience, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure your satisfaction with our products and services.

Thank you for choosing UMUMA to be a part of your parenting journey. We appreciate your trust in us, and we look forward to serving you with the highest quality baby carriers that empower the bond between parents and their babies.

UMUMA - Where Parenthood Begins with Love and Comfort.